Cookie Policy
Last Updated: January 2025
At ChargeFlowGlow, we believe you should know exactly how we collect and use information when you visit our website. This policy explains our approach to cookies and similar tracking technologies on chargeflowglow.com.
We've written this in plain language because technical jargon doesn't help anyone understand what's actually happening with their data.
What Are Cookies and Why Do We Use Them?
Cookies are small text files that websites store on your device. Think of them as digital bookmarks that help websites remember who you are and what you were doing.
We use them for a few straightforward reasons:
- To keep you logged in when you navigate between pages
- To remember your preferences so you don't have to set them repeatedly
- To understand which parts of our site are most useful
- To improve how our blockchain consultation services are presented
Types of Tracking We Use
Essential Cookies
These keep the site functioning. Without them, basic features like secure areas and payment processing wouldn't work. They don't collect information about you for marketing purposes.
Performance Cookies
These tell us how visitors interact with our site. We see which pages get the most traffic, how long people stay, and where they click. All data is aggregated, so we can't identify individual users.
Functionality Cookies
These remember your choices like language preferences or form data you've entered. They make your experience smoother by not asking you the same questions over and over.
Analytics Cookies
We use these to understand how our blockchain integration content performs. They help us figure out what's working and what needs improvement based on real visitor behavior.
Specific Cookies We Deploy
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_token | Maintains your login session across pages | Session only |
| user_preferences | Stores your site settings and choices | 12 months |
| analytics_id | Tracks anonymous usage patterns | 24 months |
| form_progress | Saves your consultation request if you navigate away | 7 days |
How Cookies Improve Your Experience
Here's what actually happens when we use this technology on our blockchain consultation platform:
When you fill out a contact form: We save your progress so you don't lose everything if your browser crashes or you accidentally close the tab. The frustration of re-entering information is something we actively try to prevent.
When you browse our services: We track which blockchain solutions get the most attention. If everyone's reading about smart contract audits but ignoring tokenization services, that tells us something important about what our Vietnam market clients actually need.
When you return to the site: We recognize you and can skip repetitive questions. If you've already told us you're interested in DeFi integration, we won't keep showing you introductory blockchain content.
Important Note: We don't sell your cookie data to third parties. We don't share it with advertisers. We use it internally to make our site work better and to understand how we can serve businesses in Vietnam more effectively.
Managing Your Cookie Preferences
You have complete control over cookies. Most browsers allow you to refuse cookies entirely or delete them after your visit.
To Control Cookies in Your Browser:
- Open your browser settings (usually found in a menu or gear icon)
- Look for "Privacy" or "Security" sections
- Find the cookies or site data management area
- Choose to block all cookies, block third-party only, or delete existing ones
Keep in mind that blocking essential cookies will break parts of our site. You might not be able to access secure areas or complete consultation requests. The site will still load, but functionality will be limited.
Third-Party Cookies
Sometimes we embed content from other services. For example, if we include a video explanation of blockchain concepts, the video platform might set its own cookies.
We try to minimize third-party tracking, but when we do use external services, they're governed by their own privacy policies. We don't control what they do with the data they collect.
Data Retention and Your Rights
Cookie data doesn't last forever. Session cookies disappear when you close your browser. Persistent cookies have expiration dates ranging from days to months, depending on their purpose.
You can always request information about what data we've collected through cookies. Contact us and we'll provide details about any personal information we're storing.
You also have the right to ask us to delete this information. There are some exceptions for data we're legally required to keep, but we'll be transparent about what we can and can't remove.
Updates to This Policy
Technology changes. Our business evolves. When we update how we use cookies, we'll revise this policy and update the date at the top.
If we make significant changes that affect your privacy, we'll notify you through email or a prominent notice on our site before the changes take effect.
Questions About Our Cookie Use?
We're here to explain anything that's unclear.
Email: support@chargeflowglow.com
Phone: +84 22 5376 9981
Address: Chung Cư, Số 010 Khu C, Hoà An, Thành phố Biên Hòa, Đồng Nai 81000, Vietnam